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Platform

Bot Designer – Design and Embed Chat Interface

The Bot Designer allows you to configure AI agents that can be embedded as chat widgets on websites. The Bot Designer is a visual editor for customizing the design, behavior, and embedding of the chat.


Quick Overview

  1. Create an AI agent
  2. Set access to Public
  3. Open the Bot Designer from the agent list
  4. Configure chat type
  5. Generate and insert embed code

Prerequisites

Requirements for Embedding

To embed an AI agent, the following prerequisites must be met:

  • The AI agent is set to Public
  • The corresponding Bot subscription is active

If the Public option is not available, the necessary subscription is missing and the agent cannot be embedded.


Opening the Bot Designer

The Bot Designer is accessed directly from the agent list:

  1. Open the Agent List
  2. Click on the three-dot menu for the desired agent
  3. Select Embed

The Bot Designer opens in a separate view.


Chat Types Overview

Three chat types are available in the Bot Designer. Each type is designed for different use cases and offers customized configuration options. Choose the type that best fits your use case.

Chat Type Description Use Case
Chat Bubble Floating chat on the edge of the website, opens on interaction Quick, low-barrier interaction
Container Chat Fixed embedded chat directly in the page layout Landing pages, service pages
iFrame Chat Minimal embedding, only width and height configurable Simple integrations

Each page describes the available configuration options, payload variables, and embed code generation for the respective chat type.