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Credits

Credits are the billing unit for using AI features. Whenever content is processed, generated, transcribed, analysed, or structured, credits are deducted.

How many credits are consumed depends on:

  • which model is in use
  • how much is processed
  • which type of processing takes place – e.g. text processing, reasoning, OCR, embedding, or audio processing

The current credit values and model assignments can be found in the central credit overview in the Google Sheet.


Overview

Modality Typical billing
Text by input, output, and optionally reasoning effort
Audio per voice input or per minute (Konversa)
Images flat rate per action (Image-to-Text) or by quality (image generation)
Documents depending on text processing and OCR usage
Embeddings by input tokens

How the system works

Credits are not billed as a flat rate per product, but according to the type of processing.

Depending on the use case, different billing logics may apply:

  • Text – when processing and generating text
  • Reasoning Effort – when a model uses additional computational effort for in-depth reasoning
  • Audio – for voice inputs, transcriptions, or meeting processing
  • Images – for image generation or extracting content from images
  • OCR – when scanned documents or images first need to be made machine-readable
  • Embeddings – when text is converted into vectors, e.g. for search or knowledge access

Text

For text-based AI features, credits are calculated based on the amount of text processed and the computational logic used.

Three components are particularly relevant:

  • Input – the text passed to the model
  • Output – the text the model returns
  • Reasoning Effort – additional computational effort for models that use in-depth reasoning

Not every model uses reasoning. When it is used, it can additionally increase credit consumption.

Examples

Use case Billed components
Text request in chat – ask a question, receive an answer Input + Output
Text request with reasoning model Input + Output + Reasoning Effort
Summarise a document Input (document) + Output (summary)

Audio

In the audio area, a distinction is made between dictation in chat and Konversa.

Dictation in chat

When speech is converted directly into text in the chat, billing is currently per voice input.

Konversa

Konversa is used for audio and meeting processing. Billing depends on how the recording is created and processed.

Online meetings (Microsoft Teams, Google Meet, Zoom)

For online meetings with a meeting bot, two separate credit positions apply:

  1. Bot minutes – credits per minute that the note taker actively participates in the meeting
  2. Transcription minutes – separate credits for transcription, depending on the selected data processing system

File upload (voice file)

When an audio file is uploaded directly, bot minutes do not apply. Only transcription minutes are billed, since no online meeting takes place.

In-person meetings

For recordings created directly via the browser, the same billing applies as for file upload: only transcription minutes.

Additional text processing

When further content is generated from a transcription (e.g. summaries), additional text costs apply.

Examples

Use case Billed components
Online meeting with bot Bot minutes + Transcription minutes (+ text processing)
Upload an audio file Transcription minutes (+ text processing)
In-person meeting via browser Transcription minutes (+ text processing)

→ Learn more: Dictations, In-Person Meetings, Online Meetings


Images

Image generation

For image generation, credit consumption depends on two factors:

  • Quality – LOW, MEDIUM, or HIGH
  • Format – square, portrait, or landscape

The general rule is: higher quality and larger formats consume more credits.

Quality Format Resolution Credits
LOW Square 1024×1024 1.0115
LOW Portrait 1024×1536 1.4713
LOW Landscape 1536×1024 1.4713
MEDIUM Square 1024×1024 3.8621
MEDIUM Portrait 1024×1536 5.7931
MEDIUM Landscape 1536×1024 5.7931
HIGH Square 1024×1024 15.3563
HIGH Portrait 1024×1536 22.9885
HIGH Landscape 1536×1024 22.9885

The values shown are theoretical reference values.

Image-to-Text

When information is extracted from images, credit consumption is billed as a flat rate per action.

Examples

Use case Billed components
Generate an image (e.g. in chat) Text input (prompt) + image generation by quality
Upload an image and extract content Flat rate per action

Documents

For documents, the decisive factor is which type of processing actually takes place.

  • If a document already contains a readable text layer, the normal text costs apply for the processed text.
  • If content first needs to be extracted from a scanned document or image, OCR is additionally used.

Depending on the use case, text costs and OCR costs may therefore be combined.

Examples

Use case Billed components
Process a document with text layer Text costs (Input + Output)
Process a scanned document OCR + Text costs

Embeddings

Embeddings are used to convert text into vectors – for example, for search, knowledge access, or semantic processing.

The input text is processed. Billing is therefore based on input tokens.

Example

Use case Billed components
Vectorise text for search or knowledge access Input tokens

Further details

The complete and current overview of modalities, models, and credit values can be found in the Google Sheet with the credit overview.

You can view your organisation's credit consumption in the Analytics Dashboard.